The Mountain Landing Reservation InformationMake Your Reservation | Amenities | Policies
2009 Rental Rates:
**NOTE** This reservations info page has been updated on: 9-23-08.
Please be sure to make note of all changes.
All changes are effective immediatley. Many times changes will take place at the office level, but not be revised online for a short period of time to follow. Please always verify any information found on this website, as the office info takes precedence over possible outdated website information.
Once you’ve decided on the property, you will then be required to place a 50% deposit of total cost to reserve the home.
FINAL PAYMENTS AND TAXES
If you are going to be paying your balance with a money order, cashiers check or personal check, you can send in your final payment at anytime prior to your check-in date. Remember, a personal check must be received 30 days prior to your check-in date to allow time for the check to clear. If your balance is to be paid with cash, you must do this at check-in. We do not advise mailing cash. If you will be paying your balance with a credit card, you must do this at check-in, this allows us to have a signed transaction slip as well as you.
All rentals less than 90 days are subject to the North Carolina sales tax at 6.75% and the Haywood County occupancy tax at 4%
CHECKING IN AND CHECKING OUT
Check in time will be after 3:00 pm the day of check-in. Check-out time is by 10:00 am the day of check-out. There are to be no exceptions to this. You must check-out at the office by dropping off the keys to us or in the after hours drop box located on the outside of the office building. If you are not checked out by 10:00 am, this will result in a full day's rent plus applicable taxes added to your account. Remember, we need to have enough time to have the home prepared for the next guests coming in. There will also be a $10 charge for each key not returned to us.
CHECKING IN AFTER HOURS
If you will be checking in after hours, it is your responsibility to notify the rental agents of this. We have a locked pick up box located outside our office building. You will need the combination to the lock which is changed frequently. In order for your packet containing keys and directions to your vacation home to be left, your reservation must be paid in full along with having completed and returned your Vacation Rental Agreement.
If you are going to be traveling with your family pet, it is your responsibility to notify the rental agent at the time of booking. We do offer pet friendly homes and cabins, but not all of the homes allow pets. Just tell your rental agent that you would like to bring your family pet with you on vacation and we'll find a home that can accommodate you. There may be weight restrictions and number of pet restrictions on some pet friendly homes.
Mostof our vacation homes have a telephone set up for local calls only. If you want to make long distance phone calls, please bring a calling card with you. Internet access will only be available through the phone lines, so you would have to have a local access number for your internet provider.
**BOOKING NOTE**:: Our online booking calendars are set in a way so as to give the rental managers ample time to check the online bookings for accuracy, and to ensure all office paperwork has had plenty of time to have been completed. With that in mind, please know that our online calendars do not give availability dates within 3 days of any requested date, but this issue is easily solved by allowing you to call our rental office for availability of those dates. In short: Looking to rent a cabin starting 2 days from now? Our online calendars will not show availability for that date. Please call the rental office for availability at 828-926-3303 and ask for Stephanie or Carey.
TOLL FREE: 866.926.3303
Rental Property Manager: Stephanie Summey
Reservationist: Carey Rich
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Last updated May 9, 2012